Support

Below are the most frequently asked questions about myQaa.
If your question is still unanswered, contact-us.


What is myQaa?

myQaa is a mobile and online service that enables interactivity before, during and after an event, such as a conference, a colloquium, an exhibition or a social event. myQaa helps organizers communicate on their event, enhance the attendees interactive experience and get leverage on new metrics. Get details on all features here

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How much does myQaa service cost?

myQaa is invoiced per participant and per day of use. To know more, see our pricing page.

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Can myqaa be customized with my company's brand name and logo?

Yes! myQaa services are fully customizable and can be adapted to reflect your brand identity.

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Can participants remotely access to myQaa?

Yes! You can let your attendees access myQaa even if they are not physically present. They can connect from anywhere where internet access is available.

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Can I remove some services ?

Yes! You can choose which services you want to use during your event. For example you may want to keep the Smart Q&A or the Voting system only. The application updates automatically when adding or removing features.

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How can I access myQaa ?

  • with any Web browser such as Firefox, Internet Explorer, Chrome or Safari.
  • from the myQaa iPhone/iPod application, free download available on the Apple AppStore.
  • using your smartphone or mobile phone web browser (Android, Symbian Nokia, BlackBerry, Windows Mobile...).
  • using SMS for a limited set of services.
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Can I include myQaa in a remote website?

Yes! We have a customized solution that lets you integrate myQaa in your website, by making use of an iFrame. Should you wish to go further, you can look into our APIs.

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Can I interact using SMS?

Yes! Attendees can participate in "Smart Q&A" as well as "Voting" by sending a predetermined keyword followed by their message or vote.

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How much does sending an SMS cost?

Sending a SMS to the myQaa short number costs the price of a basic SMS, see provider for more details.

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After setting up myQaa, is help available?

Yes! Our support team can give you a hand to set up myQaa and tailor it to your needs. They are also available for hands on set up and management of your event. Please contact us.

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How can I install myQaa services suite?

There is nothing to install. myQaa is an online service platform, everything is already in place. You simply need to access it via Internet with your smartphone, tablet, telephone, laptop or desktop computer.

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How can I use myQaa?

By connecting to myQaa via Internet from your smartphone, tablet, telephone, laptop or desktop computer.

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How can I join my conference on myQaa?

  • with the conference code given to you by the organizer of the event.
  • by searching its name in the search field in the top right of this page.
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Can I moderate the questions and comments?

You have the option of letting the questions and comments posted by the participants appear automatically or have them filtered beforehand for your approval.

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Do you have an application for iPhone, iPad, iPod, Android, Blackberry, Nokia?

We have a myQaa iPhone application available for free on the Apple AppStore. The applications for Android, BlackBerry, Windows… are being developed.

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Can I use myQaa if I am not physically present at the event?

Yes! All you need is an Internet connection. myQaa is an online service.

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Can I get a copies of the questions, comments, and voting results?

Yes! As an organizer, you have access to your myQaa events and are able to view all or any part of the event via your myqaa page before, during and after the event.

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